Throughout this literature review, we
use the term ‘safety rules and procedures’ to mean any rule or procedure that
impinges on safety, directly or indirectly. Some rules are almost exclusively
directed at safety those rules requiring the use of personal protective
equipment), but many have other primary or subsidiary objectives related to
quality, productivity, health, environmental control, sustainability, as well
as safety. With the focus of the review on safety, we do not wish to imply that
there should be a separate set of safety rules, either physically or
conceptually, isolated from the rules for conducting all other actions
necessary to achieve an organization’s multiple objectives. Technical Data
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The experience of many organisations1
has shown that integration of all the rules directed at all of the objectives
of a given activity, in other words a rule set matched to the organization’s
processes, results in a rule set that is far smaller and more efficient than
one divided by objective. Hence, in what follows, the reader should always have
this broad canvas in their mind’s eye. Some more details about this field of
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The Janus faces of rules Safety rules
and procedures are presented in many publications on safety management as one
of the cornerstones of the risk control system. They are seen as the
translation into specific detail of the top management commitment set out in
the safety policy. So obvious is their importance felt to be that they
sometimes receive only a passing mention as something uncontroversial.
Procedures form part of the written documentation required under OHSAS 18001.
In the OHSAS 18002:2008 guidance
to the 18001 Standard for Occupational Health and Safety Management Systems,2
‘procedure’ is defined as a ‘specified way to carry out an activity or
process’. The guidance uses the word ‘procedures’ frequently to talk both about
directing and controlling the safety of the primary processes of the
organization and to specify the activities of the safety management system
(SMS) itself (hazard identification, risk assessment, communication,
participation, monitoring/auditing, emergency
response and so on). SMSs such as
ISRS,3 TRIPOD,4 ARAMIS5 and Hearts and Minds6 identify the management of
procedures, or their failure, as one of their principal elements. Procedures
are seen to be essential6 because jobs are too complex for people to remember
the steps, or to work them out in time, especially in emergency situations,
because transparency of behavior is needed to monitor and check it, to
standardize tasks involving several actors, and to provide organizational
memory of the way processes work. TSK is the best institute in Rawalpindi
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